Customer Data Maintenance

Customer Data creation and maintenance can require several operating units and input from multiple actors. Oracle has multiple levels of data elements for these entities. In many businesses, customers are maintained in more than one system, typically because of mergers, acquisitions, or separation of business groups. A thorough process is required across various teams to ensure that data is correctly synchronized between different systems and reconciled with the main ERP platform.

Kãsei manages the process through configurable, user-definable workflows, and seamlessly synchronizes source and target systems with required process automation.

Create complete customer records within an hour, instead of weeks

Kãsei provides the Easy Button and extends Oracle’s native functionality.

Kãsei prepares customer data:

Mass on-boarding input data in various file formats
Clean, standardize, validate and enrich customer data
Data Merge and de-duplication
Collaborative Workflows
Data Steward view for review and approval
Browse, search on all available data
Monitor progress of data preparation and communicate to stakeholders
Prepare data for File-Based Data Import (FBDI)

Kãsei completes customer setup:

Customer Creation and Updates
Customer Sites
Customer Contacts
Other Customer Attributes

Kãsei works as a customer hub (legacy, Oracle EBS and Oracle Applications Cloud)

Synchronizes customer master data across all systems where customer data is maintained
Synchronizes transactional data across all systems

Kãsei has complete integration with Oracle E-Business Suite and Oracle Applications Cloud using REST and SOAP web services. Kãsei uses Oracle Public APIs, interface tables, FBDI, and concurrent programs to manage bi-directional data processing.